Here to help

Our customer service team is available Monday through Friday, 9:00 AM to 6:00 PM Central Time.

Email is usually the fastest: info@bluebottlecooffee.it.com. We try to reply within one business day.

If you’d rather talk, call +1 464-333-5369. When we’re not at our desks, just leave a voicemail, and we’ll call you back the next business day.

Our business and returns address is:
15640 Sawyer Avenue
Markham, IL 60428
United States
This is a working roastery and fulfillment center, not a public café. If you’d like to visit, please send us an email ahead of time so we can make arrangements.

Orders placed after 2:00 PM Central Time start processing the next business day. If you need to modify an order, reach out as soon as possible — we move fast once processing starts, and we can’t guarantee changes.

You can also get in touch by filling out the contact form at the bottom of this page. It goes straight to the same team.